This site is owned and operated by Glacier Cruises – a division of Glacier Cruises.com Online (hereinafter referred to as "us," or "our").


Site Security
At Glacier Cruises, we are dedicated to protecting your privacy and safeguarding your personal, business, and travel information. In fact, it is one of our highest priorities and remains the cornerstone of our commitment to you. We want visitors to our Web site to feel comfortable and confident planning and purchasing travel. To protect your Personal Identifying Information, our Web site uses some of the latest security technology, high-security firewalls and a secure server are among the highest levels of protection available. However, you should know that no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although not all pages that collect Personal Identifying Information are secure, we secure all pages collecting credit card information including card number, card type, cardholder name and expiration date.


Privacy
We believe you should understand our privacy policies prior to providing us with, and that visitors to our Web site should have control over the collection of, any Personal Identifying Information. Making online purchases involves trust, and we place a high priority on security and retaining personal information that you provide us.


What is Personally Identifying Information?
"Personally identifying information" ("PII") is information that can be explicitly used to identify and/or contact you as an individual. This includes information like your real name, e-mail address, mailing address, phone number, credit card number, etc. Information that, by itself, cannot be explicitly linked with your "real" identity is not considered personally identifying.


Collection of Information
Personal Identifying Information is only collected when you voluntarily and specifically provide it. Some Personal Identifying Information must be provided to fulfill various requests, and the required information is clearly noted with an asterisk symbol (*) placed by required fields when you purchase travel, complete a profile, participate in a survey, contest or sweepstakes, or contact us. Our web site is intended for use by persons 18 years of age or older.


Purchasing Travel
To purchase travel, we require your full name (as well as the full names of others accompanying you), residence street address, e-mail address, phone number(s) and credit card information including card number, card type, cardholder name and expiration date. You should obtain consent of other individuals who may accompany you prior to providing their names, as they may be unable to view or change any information you provide on their behalf. For specified travel purchases, we may also collect the name of the airline you will use, and flight number(s). When you purchase travel with us, you will receive confirmation of your travel itinerary via e-mail, regular mail or by fax.


Contests and sweepstakes information
Occasionally, we may offer visitors to our site an opportunity to participate in a contest or sweepstakes. Information collected when you participate in a contest or sweepstakes may include your full name, e-mail address, phone number and street address.


Contacting Us
Personal Identifying Information, including your full name, e-mail address and phone number, will be collected when you contact us for technical support, changes, documents, brochures, refunds or general suggestions. We will respond to you by e-mail and/or telephone.


About "Cookies"
We use cookies and other technologies to let us know when you're a repeat visitor to our site (and only our site) so that we may be able to better offer you a personalized experience. We use this information to provide the services you request, including the display of personalized content and advertising. This information is kept in strict confidence and is used only for these purposes. Cookie files will remain on your computer's hard drive up to 365 days, or until you manually delete the file.


Use of Your Information
Collected information is used for a number of purposes, including purchasing travel, contacting us, notifying you in the event of any itinerary changes, providing travel documents, participating in a survey, entering a contest or sweepstakes or improving your overall experience when visiting our site as well as for our own internal purposes.


Purchasing Travel
While we are confident that transactions on our site are secure, we recognize that you may have concerns about purchasing travel online. To ensure that every transaction is safe, Glacier Cruises offers online purchasing options only on servers that have been verified as secure and use the most advanced encryption technology, making it virtually impossible for your credit-card information to be used fraudulently online. Information collected when you complete a travel reservation is used to confirm and process your travel reservation, bill your credit card and deliver your travel documents, either via mail or electronically. At Glacier Cruises you always have the option of calling one of our travel experts to complete your purchase.


Itinerary Modifications
From time to time, modifications may be made to your travel itinerary because of unforeseen schedule changes, hotel renovations and business conditions. When such modifications are made, you will be notified by postal mail and/or e-mail to inform you of these modifications and help you make alternative arrangements if necessary.


Marketing Notifications
On occasion you may be invited to subscribe to e-mail newsletters to receive details on special promotions, travel tips, and general information on the destinations we serve. You are under no obligation to subscribe to the e-mail newsletters, or respond to any offers included in the e-mail newsletters, and you may unsubscribe by following the unsubscribe instructions on any e-mail newsletter you receive. Some Personal Identifying Information, including first name, last name and e-mail address, is collected when you subscribe to an e-mail newsletter.

If you choose to opt out of receiving the newsletter your email address will be deleted from our database and you will no longer receive it. This also means that you will no longer be eligible to win any travel prizes.


Responses to Queries or Suggestions
We will use your e-mail address and/or telephone number to respond when you contact us regarding technical support, changes, documents, brochures, or refunds, or simply provide suggestions.


Shared Information
To process and provide the services you request, we share your Personal Identifying Information with authorized partners - including airlines, hotels, rental car companies and optional activity operators - and service providers that provide certain services or functions on our behalf. These partners and service providers need information about your profile, as well as your credit card information, to process and confirm your travel reservation. We offer travel products from only reputable hotel, airline, rental car and other travel suppliers, and we strongly discourage partners from disclosing and/or utilizing your information without your permission. You are encouraged to review the privacy policies of any travel suppliers whose products you consider purchasing through our web site.

From time to time, we may utilize a reputable third party to facilitate the delivery of various programs, including e-mail newsletters, surveys and sweepstakes offers. We do not sell or rent Personal Identifying Information to any third-party company, and upon delivery of any programs involving third-party companies, all information is returned to us.


Partners in Business
We have partnered with reputable third-party Web sites to offer you additional travel services. To process and confirm your travel reservations, our trusted third-party partners may also collect Personal Identifying Information, including your name address, e-mail address, phone number and credit card information. Third party Web sites may not operate under our privacy policy, and we encourage you to review the privacy policies of third-party partner Web sites whose products you consider purchasing.


Legal Disclosure and Disputes
When required by law, we may disclose information we have collected from customers when they purchased travel products or services. In certain cases involving fraud, we may also disclose information against someone who poses a threat to our interests or whose activities could bring harm to others. Additionally, it may become necessary to provide customer information to credit card companies, for the purpose of resolving disputes that arise in the normal course of business.


Changes to our Privacy Statement
This Privacy Policy was produced and posted on our Web site in April 2006. We reserve the right to modify or amend our Privacy Policy at any time, for any reason. Any major changes to the Privacy Policy will be made and posted on the Web site prior to implementation of the change.
If you have questions about our Privacy Statement, please send us an e-mail info@glacier cruises.com