Terms & Conditions
By entering your credit card and booking this cruise online
you agree to the following terms and conditions of glaciercruises.com
and the supplier that you are traveling with. Glacier
cruises is acting as intermediary and agent for suppliers
in selling services, or in accepting reservations for
services which are not directly supplied by this agency
(such as cruises, air carriage, hotel accomodations, ground
transortation, meals, tours, etc.). This agency, therefore,
shall not be responsible for breach of contract or any
intentional or careless actions or omissions on the part
of such suppliers, which results in any loss, damage,
delay, or injury to you or your travel companions or group
members.
Most cruise lines will not allow pregnant passengers who
will enter their 26th week of pregnancy while on the ship.
Please inform your travel consultant before booking your
cruise. Passenger names must match the identification
used for travel. It is mandatory that all documentation
reflect the complete legal names. Please allow 3 business
days for processing any changes i.e. insurance, cancellations,
additions, etc. Price adjustments are not available after
final payment has been made and is at the discretion of
the cruise line.
Passport & Travel Document
Information
Proof of Citizenship/Travel Requirements: Starting December
31, 2006, the United States government is introducing
new passport rules. 1. By December 31, 2006, passports
will be required for all air and sea travel to and from
the Caribbean, Bermuda, and Central and South America.
2. By December 31, 2006, passports will be required
for all air and sea travel to and from Canada and Mexico.
3. By December 31, 2007, passports or other accepted
travel documents will be required for all land border
crossings as well as air and sea travel. 4. By January
1, 2008, all Americans departing and returning to the
United States will be required to have a valid U.S.
passport. Please visit http://travel.state.gov/passport/passport_1738.html
for updated passport information.
Children over the age of 16 are required to have a photo
ID (government issued, or student ID are usually acceptable),
with all passengers 18 and over requiring a government
issued photo ID. In certain cases a passport is absolutely
necessary for travel, ie. Europe, Asia, South America,
certain Hawaii sailings, etc. Marriage certificates
or legal name change documentation will be required
for anyone with identification where last names do not
match. Non U.S. citizens must contact their country's
governmental embassy or consulate concerning specific
travel documentation requirements. It is your responsibility
to be sure you have the correct identification needed
for your particular vacation. Certain countries do require
visas for entry and exit. Be sure to check what visas
may be needed.
Cruise Line Pre-registration
Most cruise lines now require all passengers to pre-register
for their cruise prior to sailing. This can be done
directly on the cruise lines website. The Reservation
Code listed on the confirmation is the cruise lines
reservation/confirmation number.
Payments
Deposit is required at the time of booking. This deposit
will be charged automatically with the credit card entered
while booking. Glacier cruises cannot be responsible
for cancelled reservations due to declined credit cards,
debit cards, exceeding daily limits, or if the cruise
line rejects the credit card for any reason. Glacier
cruise will try to reach the client at the phone number,
or email address on file for other means of payment.
The final payment date will be shown the invoice or
the confirmation.
Travel Insurance
It is strongly recommended: Travel insurance provides
protection for the traveler in the event that the trip
is cancelled due to certain circumstances (for specific
inclusions/exclusions, please contact your Cruise Specialist
for details of insurance).
Travel Insurance also protects in the event of most
medical emergencies, and in some instances, pre-existing
medical conditions. Some other benefits may include
legal assistance, emergency medical evacuation, and
travel document and ticket replacement assistance. The
client is responsible for acknowledging that they choose
to purchase Travel Insurance by purchasing it after
booking the cruise online. If Travel Insurance is not
purchased Glacier cruises assumes that you have declined
Travel Insurance.
Documents:
Documents will be received approximately 7-10 days
prior to travel date. It is the sole responsibility
of the client to review and verify all information printed
on the supplier's tickets, documents and/or accompanying
literature. Thoroughly review the tickets in their entirety.
Verify all passenger accommodations, ascertain that
all names are correct and match the documentation that
you will be using for identification. Many vendors require
pre-registration forms completed online or via fax.
These forms must be completed prior to the vacation
- it is your responsibility to make certain this has
been done prior to your vacation. Suppliers may charge
a substantial fee plus applicable fare increases for
changes made after the tickets and/or documents are
issued. Notify your Cruise Consultant immediately if
changes or corrections are required.
Cancellation Policy
Glacier cruises will charge a cancellation fee of $100.00
per cabin/booking on all cruise travel or $100.00 for
on all air or other travel arrangements. This fee is
used to cover our administration costs in processing
the cancellation and is in addition to any cancellation
penalties charged by the supplier (cruise line, airline
carrier or any other travel company). If the cancellation
is due to a compassionate reason, we may offer a cruise
credit certificate in the amount of the $100.00 cancellation
fee, good towards a future re-booking
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